This policy explains how Caplenerato handles your personal information. We are committed to protecting your privacy in compliance with applicable Mexican law.
Caplenerato is a specialized family wealth planning consultancy platform operated from Matías Romero 102, Ciudad de México, Mexico. We can be reached at info@caplenerato.com or by phone at +52 55 4387 7529. We are the data controller responsible for the personal information collected through this website and our consultancy services.
This Privacy Policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), its Regulations, and the Guidelines issued by the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI). By using this website or our services, you acknowledge that you have read and understood this policy.
We collect personal information that you provide directly to us when you use our contact form, request information about our services, or communicate with us by email or phone. This includes:
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This is collected through cookies and similar technologies, as described in our Cookie Policy.
We use the information you provide to respond to your inquiries and provide information about our consultancy services. We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Technical information collected automatically is used to maintain and improve the functionality of our website, understand how visitors use our site, and ensure security.
Under the LFPDPPP, we process your personal data on the basis of your consent, which you provide when you submit our contact form and agree to this Privacy Policy. You may withdraw your consent at any time by contacting us at the details provided above, though this will not affect the lawfulness of processing carried out before withdrawal.
We retain personal information for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up questions. Technical and analytical data is retained for up to 12 months. When data is no longer needed, it is securely deleted or anonymized.
As a data subject under Mexican law, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us in writing at info@caplenerato.com. We will respond within 20 business days as required by the LFPDPPP. If you are not satisfied with our response, you have the right to file a complaint with the INAI.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for data transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website may use third-party services for analytics and functionality, such as Google Analytics. These services may collect information about your use of our website in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our site.
We use cookies on this website. For detailed information about the types of cookies we use, why we use them, and how you can control them, please see our Cookie Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at info@caplenerato.com or write to us at Matías Romero 102, Ciudad de México, Mexico.